For instance, if you would like your Internet Order Receipts to have different messaging than your Admin Order Receipts, then you can use one of the following HTML statements in your Order Receipt template.

Creating specific Order Receipt messaging for ADMIN Orders

If you would like to create an Order Receipt message specific to Admin orders, then use the following HTML block.

(Note: Replace 'This is an admin order' with the message you'd like to convey. Example: 'Thank you for spending some time with us! We hope you enjoyed your visit.'

{{#isEqual order.type "Admin"}}
This is an admin order!
{{/isEqual}}


Creating specific Order Receipt messaging for ADMIN Orders and different messaging for all other Order Type Orders (Internet, etc):

If you would like to create an Order Receipt message specific to Admin orders, plus a message specific to all other Order Types, then use the following HTML block.

(Note: Replace 'This is an admin order' and 'This is not an admin order' with the messages you'd like to convey. Example: 'Thank you for spending some time with us!' vs. 'Thank you for your order! Let us know if you have questions.').

{{#isEqual order.type "Admin"}}

This is an admin order!

{{else}}

This is not an admin order!

{{/isEqual}}


Creating specific Order Receipt messaging for a list of Order Types.

If you would like to create an Order Receipt message specific to a list of Order Types (example: Internet, Admin and Other), then use the following HTML block.

(Note: Replace 'I am an order of type other, admin or internet' with the message you'd like to convey. Example: "Thank you for your order! We hope you visit us soon!").

{{#inList order.type "Other" "Admin" "Internet"}}

I am an order of type other, admin or internet.

{{/inList}}


Creating specific Order Receipt messaging for a list of Order Types and other messaging for a different list of Order Types.

If you would like to create an Order Receipt message specific to all EXCEPT a list of Order Types, then use the following HTML block.

(Note: Replace 'I am not an order of type other, admin or internet' with the message you'd like to convey. Example: "Thank you for your order! It was great speaking with you!").

{{#inList order.type "Other" "Admin" "Internet"}}

{{else}}

I am not an order of type other, admin or internet

{{/inList}}


Where should I enter this HTML block?


  • Scroll down to the Body Section.

    !!IMPORTANT!! Copy/Paste the entire Body HTML to a notepad just in case you need to quickly revert to what you had originally. This is especially important if you have a lot of customization in your receipt.

  • Within the Body Section, scroll until you get to the tag that says <body>

  • Input the HTML block there and save by clicking the green checkmark in the upper right.

That's it! Be sure to test with applicable Order Types to confirm it's all working as desired.

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