Do you keep regular backups?

Yes. We keep up to the minute snapshots of your data in the event you accidentally delete or modify something important and need to restore it.

How do I get something restored?

Submit a support request by telling us the nature of your issue and when it occurred. We’ll determine if it’s something we can restore, give you an estimate of the time and cost involved, and work with you to properly repair the data.

What do you charge for this service?

Selectively restoring data is custom for each situation and requires our technical team’s involvement. We charge $200 an hour for data restoration services. Most restores can be performed in less than 2 hours.

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