To refund a transaction, open the order. 

Click on the Edit button located in the top right corner.

To issue a refund, you must create a balance due.

  • Refunding some or all of the Products? Click into the Products section and delete out some or all of the items.

  • Changing ship method from ship to pickup? Edit the ship method to pickup and that will create a balance due.

Once you have made your changes click the Refund button. Then select the refund method and click Update Order.

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